Service on site
Here we list the services that Stockholmsmässan offers on site. Limited accessibility may occur at some trade fairs, for example at trade fairs with built-up level differences or large crowds. This means that at some fairs we give free admission to wheelchair users. If you are an accompanying person and are here in your profession, you also have free admission together with your service user.
Do we have a cloakroom? What about bringing dogs? Are there restaurants?
You can find the answers to these questions here.
Strollers to borrow
Strollers are available to borrow from the information desk at the main entrance. Show your ID to borrow a stroller.
Payment in cloakrooms
We take Amex, Diners, Mastercard, Visa and Maestro.
Animals
Animals are not allowed to enter the fair, unless they are certified assistance and guide dogs, such as service, medical alert and signal dogs.
First aid
Our first aid room is located between the A and B Galleries, behind the Press Office. We have a security company present in the facility around the clock, trained in first aid. We also have a number of defibrillators around the facility. Stockholmsmässan is certified in the Heart and Lung Foundation’s Heart Safe Zone.
Storage boxes
For those who want to store valuables and bags, we have lockers near the entrance to the Victoria Hall. The lockers come in two different sizes. If you want to use a storage locker, scan the QR code on the locker with your mobile camera and follow the instruction.
Wardrobes
Wardrobes are located at the main entrance, the East entrance, in the A and B hall galleries and in the C hall. For large events, we build extra wardrobes. The fee is SEK 40 for a jacket and SEK 40 for a bag. It is possible to pre-purchase a cloakroom ticket online, at the same time as you buy your entrance ticket.
Lifts
There is an elevator in the A-gallery and in the B-hall and down to the parking garage at the main entrance.
Hearing aids
Stockholmsmässan has hearing aid systems for those with hearing aids. The hearing aid loop has its own radio receiver, which means that you will be able to hear the performance/lecture very well without disturbing background noise. These hearing aids are available in the following rooms: Victoria Hall. K1, K2, K11, K21, T1, T2. You can collect them from the Information Desk on presentation of your ID.
Kiosk
The press office is located near the main entrance.
Restaurants
There are 10 restaurants to choose from at Stockholmsmässan, which ones are open at each fair is determined by the size of the event.
Wheelchairs
A limited number of wheelchairs can be borrowed from the information desk at the main entrance on presentation of identification. Wheelchairs cannot be booked in advance.
Room for worship
Stockholmsmässan offers a room for devotion, where you who need a peaceful moment during your visit to the fair can use for prayer, devotion or similar. Please contact the Information desk at the main entrance for more information and access to the room.
Smoking
There is no smoking at Stockholmsmässan. We allow smoking outside.
Nursing room & breastfeeding room
Nursing rooms are clearly marked in the facility. We also have a breastfeeding room, please ask for information at the main entrance.
Accessibility
We want Stockholmsmässan to be accessible to everyone. Read more here.
Toilets
Toilets are located throughout the facility and are clearly marked with signs. Disabled toilets are located at the entrances, in the C hall and the A and B galleries.
Recycling
Stockholmsmässan sorts at source and works according to a documented sustainability policy. Read more about our sustainability work here.
