{"id":3317100,"date":"2024-04-17T09:33:25","date_gmt":"2024-04-17T07:33:25","guid":{"rendered":"https:\/\/dev.stockholmfurniturefair.se\/service-on-site\/"},"modified":"2025-11-14T15:17:25","modified_gmt":"2025-11-14T14:17:25","slug":"service-on-site","status":"publish","type":"page","link":"https:\/\/stockholmfurniturefair.se\/en\/for-visitors\/before-your-visit\/service-on-site\/","title":{"rendered":"Service on site"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;7657aeb9-3fe8-4566-8fd5-4a0f6528452f&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0) 30%|rgba(0,0,0,0.9) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/stockholmfurniturefair.se\/wp-content\/uploads\/2024\/05\/Header-article-page7.jpg&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b17654ae-d498-4aa3-9e83-3a39eebcf665&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta button_url=&#8221;#&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;b49c26ec-87fc-46e9-8f23-11e59fc89f81&#8243; global_colors_info=&#8221;{%22gcid-m0fraqv3-qztm-9290-df11-7p07yu2mtcg6%22:%91%22header_text_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_text_color%22,%22header_text_color%22,%22button_bg_color%22,%22button_text_color%22,%22button_bg_color%22,%22button_text_color%22%93,%22gcid-8ctl9olw-qzl0-39sh-h9m4-2r68cuzkve1q%22:%91%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22%93,%22gcid-zqmeyyr1-ozjs-tdol-t9th-kdmdqxufunhr%22:%91%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_border_color%22,%22button_bg_color%22,%22button_bg_color%22%93,%22gcid-xe7ua1bg-8o1q-uq3m-f8ql-qk12tgltkuk4%22:%91%22button_border_color__hover%22,%22button_bg_color__hover%22%93}&#8221;][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Text 50\/50&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;686d69ca-81b0-465e-8be3-dd94e208ba19&#8243; background_color=&#8221;#D8D1BE&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;81c64a6d-4dbf-484b-bf12-393f3b1b21d1&#8243; background_color=&#8221;#D8D1BE&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;20px||||false|false&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;54f7f059-7a11-4617-87a2-436c6f2c11b9&#8243; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><span style=\"color: #ffffff;\">Service on site<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;d799bd86-35ac-43bb-8e28-1e4fef6cfc10&#8243; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>These are the services Stockholmsm\u00e4ssan offers on-site. Limited accessibility may occur at certain fairs, such as those with built-in level differences or with high visitor traffic. This means that at some fairs, we offer free admission to visitors who are wheelchair users. If you are a caregiver and are here in your professional capacity, you also have free admission together with your user.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Text 50\/50&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;686d69ca-81b0-465e-8be3-dd94e208ba19&#8243; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;81c64a6d-4dbf-484b-bf12-393f3b1b21d1&#8243; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; custom_padding_tablet=&#8221;20px||||false|false&#8221; custom_padding_phone=&#8221;20px||||false|false&#8221; locked=&#8221;off&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;54f7f059-7a11-4617-87a2-436c6f2c11b9&#8243; max_width=&#8221;896px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Are there any cloakrooms? Are you allowed to bring dogs? Are there any restaurants? The answers to these questions and more can be found below.<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;d799bd86-35ac-43bb-8e28-1e4fef6cfc10&#8243; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A<\/p>\n<p>Accessibility<br \/>We are continuously working to ensure that Stockholmsm\u00e4ssan is an accessible place for everyone. <a href=\"https:\/\/stockholmfurniturefair.se\/en\/for-visitors\/before-your-visit\/accessibility\/\">Find more information about how Stockholmsm\u00e4ssan works with accessibility here.<\/a><\/p>\n<p>Animals<br \/>Animals are not allowed inside the venue. The only exceptions we make are for assistance dogs and show dogs during dog shows.<\/p>\n<p>B<\/p>\n<p>Bicycle Parking<br \/>There are bike racks by the flagpoles outside the main entrance. In the commuter train slope, next to \u00c4lvsj\u00f6 Station, there are several bike racks. Adjacent to the commuter train station, there are also bike garages and bike lockers.<\/p>\n<p>C<\/p>\n<p>Cashless facility<br \/>Stockholmsm\u00e4ssan is a cashless facility. We accept most credit cards.<\/p>\n<p>Changing rooms<br \/>There are changing tables in all our accessible restrooms.\u00a0<a href=\"https:\/\/stockholmsmassan.se\/wp-content\/uploads\/2024\/02\/Floorplan-tillganglighet_.png\" target=\"_blank\" rel=\"noopener\">Here you will find a map of accessible restrooms (png, opens in a new tab).<\/a><\/p>\n<p>Cloakrooms<br \/>We have several cloakrooms throughout the facility. The fee is 40 SEK for a jacket and 40 SEK for a bag. Payment is made by card.<\/p>\n<p>Companions<br \/>Companions accompany the user free of charge upon presentation of a companion certificate.<\/p>\n<p>D<\/p>\n<p>Defibrillators<br \/>Stockholmsm\u00e4ssan has long worked on the criteria, routines, and training required to become a Heart Safe Zone, and we are proud to be heart-safe. We regularly train our staff in cardiopulmonary resuscitation (CPR).\u00a0<a href=\"https:\/\/stockholmsmassan.se\/en\/prior-to-your-visit\/security\/defibrillators\/https:\/\/stockholmsmassan.se\/en\/prior-to-your-visit\/security\/defibrillators\/\" target=\"_blank\" rel=\"noopener\">More information about our defibrillators and their locations within the facility.<\/a><\/p>\n<p>Dogs<br \/>Certified assistance and guide dogs, such as service, medically alert, and signal dogs, are allowed to enter the fair. Exhibiting dogs are, of course, allowed to enter dog shows.<\/p>\n<p>E<\/p>\n<p>Electric car<br \/>There are 24 charging stations in the garage, entrance P2. Payment is made according to the specified rate.\u00a0<a href=\"https:\/\/stockholmfurniturefair.se\/en\/for-visitors\/before-your-visit\/parking-space\/\">More information about parking can be found here.<\/a><\/p>\n<p>Elevators<br \/>Elevators are available in the A gallery and in hall B, as well as down to the parking garage at the main entrance.<\/p>\n<p>F<\/p>\n<p>First aid<br \/>Stockholmsm\u00e4ssan is certified in the Swedish Heart and Lung Foundation\u2019s Heart Safe Zone. We have several defibrillators in various locations throughout the facility, and our security guards are trained in first aid.\u00a0<a href=\"https:\/\/stockholmsmassan.se\/en\/prior-to-your-visit\/security\/defibrillators\/\" target=\"_blank\" rel=\"noopener\">Find out more about our defibrillators and where to find them in the facility.<\/a><\/p>\n<p>H<\/p>\n<p>Hearing aids<br \/>Stockholmsm\u00e4ssan has hearing aid systems for those with hearing aids. The hearing loop has its own radio receiver, which means you will hear the performance\/lecture very clearly without disturbing background noise. These hearing aids are available in the following halls: Victoria Hall, K1, K2, K11, K21, T1, T2. If you have any questions during the event, please contact the Information Desk.<\/p>\n<p>I<\/p>\n<p>Information\u00a0<br \/>Manned Information Desk is located at the main entrance.<\/p>\n<p>Interpreter<br \/>Upon presentation of an interpreter certificate, a maximum of 2 interpreters can enter free of charge. The hearing impaired must pay.<\/p>\n<p>K<\/p>\n<p>Kiosk<br \/>Pressbyr\u00e5n is located near the main entrance. Opening hours follow the ongoing event.<\/p>\n<p>L<\/p>\n<p>Lost and Found<br \/>Found items are handed in to the Information Desk at the main entrance. After the event, please contact: <a href=\"mailto:lostandfound@stockholmsmassan.se\">lostandfound@stockholmsmassan.se<\/a><br \/>+46 8-749 41 00<\/p>\n<p><em>Found items are handed to the Information Desk in the main entrance during the event. Lost and forgotten items are kept for three months. Valuables are handed over to the Police within 14 days.<\/em><\/p>\n<p>N<\/p>\n<p>Nursing rooms<br \/>There are nursing rooms equipped with a refrigerator and microwave for warming baby food and formula. Please contact the Information Desk at the main entrance for more information and access to the room.\u00a0<a href=\"https:\/\/stockholmsmassan.se\/wp-content\/uploads\/2024\/02\/Floorplan-tillganglighet_.png\" target=\"_blank\" rel=\"noopener\">Here you will find all the nursing rooms in the facility.<\/a>\u200b<\/p>\n<p>P<\/p>\n<p>Parking<br \/>If you arrive\u00a0 by car to Stockholmsm\u00e4ssan, we have nearly 3,000 parking spaces to choose from. Payment is made according to the specified rate. For questions, contact customer service at\u00a0<a href=\"mailto:kundservice@stockholmparkering.se\">kundservice@stockholmparkering.se<\/a>.<\/p>\n<p><a href=\"https:\/\/stockholmfurniturefair.se\/en\/for-visitors\/before-your-visit\/parking-space\/\">Here you will find everything you need to know about our parking facilities.<\/a><\/p>\n<p>Payment in cloakrooms<br \/>We accept Amex, Diners, Mastercard, Visa, and Maestro.<\/p>\n<p>R<\/p>\n<p>Restaurants<br \/>There are twelve restaurants to choose from at Stockholmsm\u00e4ssan.\u00a0<a href=\"https:\/\/stockholmsmassan.se\/en\/prior-to-your-visit\/restaurants\/\" target=\"_blank\" rel=\"noopener\">Caf\u00e9, bar or restaurant, check out our restaurant selection here.<\/a><\/p>\n<p>Recycling<br \/>Stockholmsm\u00e4ssan sorts waste for recycling and operates according to a documented sustainability policy.<br \/><a href=\"https:\/\/stockholmfurniturefair.se\/en\/about-stockholm-furniture-fair\/sustainability-at-stockholm-furniture-fair\/\">Find more information about our sustainability work here.<\/a><\/p>\n<p>Restrooms<br \/>Restrooms are located throughout the facility and are clearly marked with signs.\u00a0<a href=\"https:\/\/stockholmsmassan.se\/wp-content\/uploads\/2024\/02\/Floorplan-tillganglighet_.png\" target=\"_blank\" rel=\"noopener\">Here you will find a map of accessible restrooms.<\/a><\/p>\n<p>Room of silence<br \/>Stockholmsm\u00e4ssan offers a room of silence that you can use for prayer, meditation, or similar activities if you need a peaceful moment. Please contact the Information Desk at the main entrance for more information and access to the room.<\/p>\n<p>S<\/p>\n<p>Security<br \/>Stockholmsm\u00e4ssan always strives to be a safe and secure facility.\u00a0<a href=\"https:\/\/stockholmfurniturefair.se\/en\/for-visitors\/before-your-visit\/safety-and-security\/\">Here you will find everything related to safety.<\/a><\/p>\n<p>Storage lockers<br \/>For those who want to store valuables and bags, we have lockers near the entrance to the Victoria Hall. The lockers come in two different sizes. If you want to use a storage locker, scan the QR code on the locker with your mobile camera and follow the instruction.<\/p>\n<p>Strollers to borrow<br \/>There are strollers available for loan at the information desk at the main entrance. Show your identification to borrow a stroller. Strollers cannot be reserved in advance.<\/p>\n<p>Sustainability<br \/>Our operations are certified according to ISO 20121, an international standard for Sustainability in events.\u00a0<a href=\"https:\/\/stockholmfurniturefair.se\/en\/about-stockholm-furniture-fair\/sustainability-at-stockholm-furniture-fair\/\">Read more about our sustainability efforts.<\/a><\/p>\n<p>T<\/p>\n<p>Taxi<br \/>In the main entrance, we have clear signs indicating which taxi companies we cooperate with. We recommend that you choose one of these companies.<\/p>\n<p>W<\/p>\n<p>Water Stations<br \/>We have several water stations where you can refill your own water bottle.<\/p>\n<p>Wheelchairs<br \/>A limited number of wheelchairs are available for loan at the information desk at the main entrance, upon a presentation of identification. The wheelchairs cannot be booked in advance.<\/p>\n<p>Wifi<br \/>When you visit us, you have unlimited access to our WiFi: stockholmsmassan<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service on siteThese are the services Stockholmsm\u00e4ssan offers on-site. Limited accessibility may occur at certain fairs, such as those with built-in level differences or with high visitor traffic. This means [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":3317037,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"hf_cat_page":[],"class_list":["post-3317100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/pages\/3317100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/comments?post=3317100"}],"version-history":[{"count":6,"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/pages\/3317100\/revisions"}],"predecessor-version":[{"id":3329871,"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/pages\/3317100\/revisions\/3329871"}],"up":[{"embeddable":true,"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/pages\/3317037"}],"wp:attachment":[{"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/media?parent=3317100"}],"wp:term":[{"taxonomy":"hf_cat_page","embeddable":true,"href":"https:\/\/stockholmfurniturefair.se\/en\/wp-json\/wp\/v2\/hf_cat_page?post=3317100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}